. . . . . . . . . . Social , . Semiotic , . and . Technical

نویسندگان

  • Göran Goldkuhl
  • Pär J. Ågerfalk
چکیده

There are many attempts to explain success and failure in information systems. Many of these refer to a purported sociotechnical gap. In this chapter, we develop an alternative approach that does not impose such a strong dichotomy, but regards social and technical rather as dimensions along which to study work practices. The developed theory involves not only the “social” and “technical” constructs but also other generic ones, namely “instrumental,” “semiotic,” and “pragmatic.” We call this theory “socio-instrumental pragmatism.” To illustrate the theoretical concepts introduced, we use an example brought from an extensive action research study, including the development of an information system in eldercare, developed through a participatory design approach. IDEA GROUP PUBLISHING This paper appears in the publication, Issues and Trends in Technology and Human Interaction edited by B.C. Stahl © 2007, Idea Group Inc. 701 E. Chocolate Avenue, Suite 200, Hershey PA 17033-1240, USA Tel: 717/533-8845; Fax 717/533-8661; URL-http://www.idea-group.com ITB13748

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تاریخ انتشار 2016